Client Stories

What our

clients say.

Real results from real clients — brands of all sizes who trust Orbitrade to handle their China supply chain.

"Orbitrade gave us factory access we simply could not have found ourselves. Every shipment arrived with a full inspection report and on time. They've become a ge..."

James Robertson

Melbourne, Australia

"We'd been burned badly by a sourcing agent before Orbitrade. The difference was night and day — they documented everything, gave us the actual factory"

Sarah Keller

Berlin, Germany

"The quality inspection process alone has saved us from at least two batches of defective goods. Their inspectors know exactly what to look for and write reports..."

Marcus Thompson

Toronto, Canada

"As a small business, I was nervous about importing from China. Orbitrade made the whole process understandable and safe. They protected our brand, filed the cer..."

Amara Diallo

Lagos, Nigeria

"Our compliance requirements are strict — CE, RoHS, REACH. Orbitrade coordinated all of it, pushed back on the factory where needed, and delivered product that c..."

Lukas Bauer

Vienna, Austria

"The bilingual contracts gave us complete confidence. We knew exactly what we'd agreed to with the factory, and Orbitrade held them to it when there was a disput..."

Yuki Tanaka

Tokyo, Japan

Who We Work With

Clients across every category.

34%

Electronics

22%

Homewares

18%

Apparel

14%

Outdoor & Sports

12%

Industrial & Other

Brands we've worked with

Case Studies

The full story.

Case Study

A European Electronics Retailer

Challenge

Needed to source 15,000 smart home devices from a new category with CE certification, within 10 weeks.

Our Solution

We identified 3 qualified factories in Shenzhen, negotiated pricing, coordinated CE testing through a certified lab, conducted a full pre-shipment inspection, and managed customs clearance at Rotterdam.

Result

Delivered 14,820 units (1.2% over-run buffer kept) 4 days ahead of schedule with all CE documentation. Client launched on time for peak season.

Case Study

An Australian Homewares Brand

Challenge

Launching a private-label furniture range, first-time importer, needed end-to-end management.

Our Solution

Factory sourcing across 3 Foshan manufacturers, sample development coordination, QC inspection across 2 production runs, and LCL sea freight to Sydney with customs brokerage.

Result

3 SKUs launched, 6 months from brief to shelf. Zero customs delays. 4.8★ product reviews on launch.

Become our next success story.

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